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What are the shipping options available?We offer various shipping options including standard, express, and overnight shipping. You can choose your preferred option at checkout.
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How can I track my order?Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's website.
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How do I request a refund?Refunds will not be issued unless you can show the item is not what was ordered. If you cancel an order prior to shipping you will be subject to a 10% restocking fee
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What is your return policy?Given the nature of the collectables market, we do not accept returns for completed orders.
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Are the Pokémon cards you sell authentic?Yes, all Pokémon cards we sell are 100% authentic and sourced from reputable suppliers.
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Do you ship internationally?No. We also do not ship to forwarding addresses.
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What payment methods do you accept?We accept various payment methods including credit cards, PayPal, Google Pay, Apple Pay, and Tap to Pay.
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